ae77 premium Privacy Policy

2.1 Identity Information

When opening an account on ae77 premium, you are required to provide some basic information. This information is used to verify your identity and manage your account:

• Full name (as per national identity card)
• Date of birth (for age verification)
• Mobile number (Bangladeshi number)
• Email address
• Residential address
• National identity card or passport number (at the time of verification)

2.2 Financial Information

Information required for financial transactions is collected to manage deposits and withdrawals. This includes:

• bKash, Nagad, Rocket, Upay mobile banking numbers
• Bank account number and branch details (for bank transfers)
• Transaction history and amounts

Under no circumstances are your mobile banking PIN or full bank card details stored on our servers.

2.3 Usage Information

When you use the ae77 premium platform, some information is recorded automatically:

• IP address and device type
• Browser type and version
• List of pages visited and time spent
• Game play history and betting activity
• Login and logout times

ae77 premium collects information in the following ways:

3.1 Direct Submission

You provide information directly when filling out registration forms, going through the identity verification process, contacting customer support, and making payment transactions. This information is used only for the specified purpose.

3.2 Automatic Collection

Technical information is recorded automatically through cookies, web beacons, and log files while you use the website. This information is primarily used to ensure the performance of the platform.

3.3 Information Received from Third Parties

Some information may also be received through identity verification services or payment processors. In such cases, only the necessary information is accepted.

ae77 premium uses collected information only for the following legitimate purposes:

• Account Management: To handle registration, login, and account security.
• Identity Verification: To prevent fraudulent activity and verify age.
• Payment Processing: To complete deposits and withdrawals securely.
• Customer Support: To resolve issues and answer questions.
• Platform Improvement: To improve the user experience.
• Security: To detect and prevent unauthorized access.
• Relevant Notifications: To inform you about relevant bonuses and offers based on your preferences.

We do not sell your information to advertising agencies or unrelated third parties. If your information is ever used for any purpose beyond what is stated in this policy, you will be notified in advance.

5.1 Technical Security Measures

ae77 premium uses industry-standard security technology to keep your information secure:

• SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
• Stored data protected with 256-bit encryption
• Firewall and intrusion detection systems
• Regular security testing and audits
• Two-factor authentication (OTP)

5.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, financial transaction information is retained for a specified period as required by applicable law. After this period, information is securely deleted or disposed of.

5.3 Steps in Case of a Data Breach

If a data security breach occurs for any reason and it may affect your information, we will notify you as quickly as possible and advise you on the necessary protective steps to take.

ae77 premium shares information with third parties only in the following limited circumstances:

6.1 Service Providers

Operating the platform requires working with certain trusted service providers, such as payment processors, identity verification agencies, and game software suppliers. These parties will only receive the information necessary to provide their specific service and are required to comply with our privacy standards.

6.2 Legal Obligations

If required to disclose information under applicable laws of Bangladesh or by lawful directions from government authorities, such disclosure will be made. Where legally permitted to notify you of such disclosure, you will be informed.

6.3 Fraud Prevention

If financial fraud or illegal activity is detected, information may be shared with the relevant authorities. This is done to protect all users.

6.4 Business Restructuring

In the event of a future business merger or acquisition, information may be transferred to the new entity. In such circumstances, the terms of this privacy policy will continue to apply.

7.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. ae77 premium uses cookies for the following reasons:

• To remember your login state so you do not have to enter your password repeatedly
• To save language and other preference settings
• To analyse and improve platform performance
• To detect suspicious activity for security purposes

7.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, doing so may cause some features of the platform to not work properly. You can find detailed information about the types, uses, and controls for cookies in our FAQ section.

7.3 Analytics Tools

Web analytics tools may be used to monitor and improve website performance. The data obtained from these tools provides an overall picture and does not identify any individual user separately.

As a registered user of ae77 premium, you have the following rights over your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. This request will be verified and fulfilled within a set timeframe.

8.2 Right to Correct Information

If there is any error in your information, you may request a correction. Some information can also be updated directly in your account settings.

8.3 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you can change your subscription preferences in your account settings or let us know through customer support.

8.4 Right to Close Your Account

You may request to close your account at any time. Certain information will be retained for a specified period due to financial and legal obligations. Detailed guidelines on responsible gaming are available on our Responsible Gaming page.

ae77 premium strictly follows a 21+ age policy. This platform is only for individuals aged 21 or older. We do not intentionally collect information from any minor.

Age is verified at registration and identity documents are checked in suspicious cases. If it becomes known that a minor has opened an account, the account will be closed immediately and all information will be deleted.

ae77 premium reserves the right to amend this privacy policy when necessary. The policy may be updated due to changes in the scope of services, addition of new technology, or changes in applicable law.

If any significant change is made, a notification will be sent to your registered email or mobile number. Continued use of the platform after a change takes effect will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page always indicates the date of the current version of the policy. The complete terms of use for the platform are described on our Terms and Conditions page, which supplements this privacy policy.

For any questions, concerns, or information requests regarding this privacy policy, please contact the ae77 premium support team:

• Live Chat: 24/7 live chat is available on the platform
• Email: [email protected] (support available in Bengali and English)

Our support team is available seven days a week, twenty-four hours a day in both Bengali and English. Privacy-related requests are processed as quickly as possible.